Your Way Matters: 

Compassionate In-Home Care Tailored to You

Personalised home care services for people in older life and individuals throughout Gloucestershire and surrounding areas, including Chepstow and Lydney, enabling independence and dignity in the comfort of their own home.

Professional care person looking after an elderly person

At Your Way Matters, we believe everyone deserves to live with dignity and independence. Founded on a passion for compassionate care, we provide personalised in-home support, ensuring our clients receive the highest quality assistance tailored to their unique needs and preferences. Your well-being is our priority.

Kara caring for a customer in bed


From the Founder, Kara Lewis.

I started Your Way Matters because I saw firsthand how much of a difference truly compassionate care can make. When a member of my own family needed support, I witnessed both excellent care and care that simply didn’t meet the standards every person deserves. 

It opened my eyes to how vulnerable people can feel when they’re relying on others, and I knew I wanted to be part of raising those standards.
Working in care confirmed what I already believed – small acts of kindness, respect and dignity can have the biggest impact on someone’s quality of life. 

Unfortunately, I also saw occasions where people weren’t treated with the compassion they deserved. Speaking up wasn’t always enough, and eventually I realised that if I wanted to make a real difference, I needed to do things differently.

That’s why I created Your Way Matters.
Our philosophy is simple: every person deserves care that is safe, compassionate and centred around them.
We take the time to listen, understand individual needs and provide support with kindness, dignity and respect.

We don’t just provide care. We provide care the way it should be – because at Your Way Matters, your way always comes first.

Your Way Matters New Leaflet 2026

Our Dedicated Care Solutions

Carer at customers home with customer

Personalised Home Care

Customised in-home support for daily living, companionship, and personal care needs, ensuring comfort and dignity.

Two ladies looking at pictures helping with Dementia

Dementia & Cognitive Support

Specialised, person-centred care for individuals with dementia. focusing on safety, routine, and emotional well-being.

carer helping customer with medication

Health & Wellness Support

Assistance with medication management, mobility, and promoting overall health for continued independence.

Personalised In-Home Care Services

Picture of tailored care plan on a table,

Tailored Care Plans

We develop individualised care plans focusing on your specific needs, promoting independence and enhancing quality of life with respect.

Two carers helping with Daily living

Daily Living Assistance

Our caregivers provide reliable support with daily tasks, from meal preparation to personal hygiene, ensuring comfort and safety at home.

Two people playing a game, helping with Companionship and engagement

Companionship and Engagement

We offer meaningful companionship, engaging in activities and conversations that foster emotional well-being and reduce feelings of isolation.

Compassionate Support for Dementia and Daily Living

Dementia care

Specialised Dementia Care

Expert, patient care designed for individuals with dementia, focusing on safety, comfort, and maintaining familiar routines.

carer assisting someone to walk with a walking aid

Mobility Assistance

Safe and supportive help with transfers, walking, and exercises to maintain physical health and independence.

respite care

Respite Care Services

Providing temporary relief for primary caregivers, ensuring continuous quality care and peace of mind for families.

Medication Management & Community Outings

medication reminders

Medication Reminders

Ensuring timely and accurate medication adherence through consistent reminders and organised management.

Safe Transportation

Reliable and safe transportation for appointments, errands, and enjoyable community outings.

Safe transportation to appointments and days out
Two happy people outside enjoying Social events

Social Engagement

Facilitating participation in community events and social activities to promote connection and a vibrant lifestyle.

What Families Say

Customer

Where to start 💖 A lifeline A breath of fresh air An angel We knew we had made the right decision after 7 years of caring for mum full time myself and my sisters were burnt out watching the soul destroying disease of dementia rip through the family watching your mum disappear. This is hard to say but losing the quality time spent with mum to being a caregiver takes everything out of you, the battle of the heart yes we love our mum dearly but gradually struggling to show it ( I’m ashamed to say ) I’m sure everyone in this situation has a hard time as the chores of care replaces the laugh and love but now 😍😍 we have it back Kara Lewis you are a life saver watching you with mum making her laugh out loud and hearing a proper giggle we haven’t seen in a while was the icing on the cake you being a part of our family has made us good again we now have the time to have quality time with mum being the daughters we should be we thank you from the bottom of our hearts You have a gift you care in every way that matters Thank you We couldn’t recommend anyone better to look after loved ones xxxxxxx ❤️❤️❤️ Adding: most importantly mum is still in her home where she wants to be 💖

Joanne P.

lady who used services

Kara is the most thoughtful person I've ever had the pleasure of knowing, the care and love she gives to everyone friends family and clients is unreal. Kara is so thoughtful and does so much for my family to us she is family. The care that Kara and her team provide is amazing you can not fault it. Its not just the care but every little details that kara picks up on. You can not rate this care its phenomenal. I can recommend Your way matters there is not enough stars I would give way more than 5 xx

Georgie'Mae B.

Personal recomendation

Just a little message to say I haven’t had you look after anyone for me but I certainly know you’d be the first person I’d come too! You’re more than caring, you’re selfless you are forever the first person to be there to help absolutely everyone and anyone! I know anyone you look after will be in good hands! Beautiful person inside and out ❤️

Tia R.

review from a lady

Your Way Matters provided exceptional care for my mother. The caregivers were kind, reliable, and truly understood her needs. I felt so much peace of mind.

Eleanor P.

Photos of some of our work

FAQ

How quickly can care begin?

Contact us for an informal discussion about your wishes and needs. We will work with you to get the best care for you or your loved one. 

 

What areas do you cover?

We are based in Tutshill, Gloucestershire, 
We cover areas including Chepstow, Sedbury, Lydney and the surrounding areas.

How long will care services be provided?

Our care services are tailored to your individual needs. Whether you require short-term support following an illness or ongoing assistance for the long term, we will work with you and your family to provide care for as long as it is needed

Are carers DBS checked?

We are Enhanced DBS checked and Fully Insured.

We undertake regular training to keep up to date with regulations and to improve our service. 

We are a Monmouthshire County Council-registered micro care provider.

Ready for compassionate, personalised care? Let's discuss your needs.

Tutshill, Gloucestershire. 

P: 07581 044 180 

admin@yourwaymatters.com

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